System Status
All Systems Operational

About This Site

This is Genesis Cloud status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.

As always, if you are experiencing any issues with our services, don't hesitate to get in touch with us at support@genesiscloud.com and we'll get back to you as soon as we can.

Uptime over the past 90 days. View historical uptime.
Console dashboard (console.dashboard.com) ? Operational
90 days ago
100.0 % uptime
Today
Public API (api.genesiscloud.com) Operational
90 days ago
100.0 % uptime
Today
Identity provider (id.genesiscloud.com) Operational
90 days ago
100.0 % uptime
Today
ARC-IS-HAF-1 - Iceland Datacenter Operational
90 days ago
100.0 % uptime
Today
ARC-IS-HAF-1: CPU Hosts Operational
90 days ago
100.0 % uptime
Today
ARC-IS-HAF-1: GPU Hosts Operational
90 days ago
100.0 % uptime
Today
ARC-IS-HAF-1: Network Connections Operational
90 days ago
100.0 % uptime
Today
NORD-NO-KRS-1 - Norway Datacenter Operational
90 days ago
100.0 % uptime
Today
NORD-NO-KRS-1: CPU Hosts Operational
90 days ago
100.0 % uptime
Today
NORD-NO-KRS-1: GPU Hosts Operational
90 days ago
100.0 % uptime
Today
NORD-NO-KRS-1: Network Connections Operational
90 days ago
100.0 % uptime
Today
Other Services Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
Blog (blog.genesiscloud.com) ? Operational
90 days ago
100.0 % uptime
Today
Developers Public documentation (developers.genesiscloud.com) ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Iceland-HAF-1: Scheduled AMS-IX peering maintenance 11.06.2023 - 20.06.2023 Jun 11, 2023 22:00 - Jun 20, 2023 16:00 UTC
Maintenance window: 11.06.2023 21:59 UTC - 20.06.2023 04:00 UTC

Who is affected:
All of our customers at the datacenter in Iceland

Planned work:
During this maintenance window, our partner the Amsterdam Internet Exchange (AMS-IX) will perform a router replacement in the datacenter where we are connected. During this time window several smaller maintenance works will be performed. We will disable the AMS-IX peering before these maintenance works to reduce impact. After the successfully completion, we will enable our AMS-IX peering again.

What to expect:
This will be a minor impact for us, because we will disable the AMS-IX peering to reduce a possible impact for our customers. You might experience some packet loss and increase of latency during this time window when we disable the routing via the AMS-IX.

We apologise for any inconvenience this may cause you.
Posted on Jun 07, 2023 - 09:02 UTC
Norway-KRS1: Scheduled backbone maintenance 27.06.2023 11:00 UTC Jun 27, 2023 11:00-13:00 UTC
Maintenance window: 27.06.2023 11:00 - 13:00 UTC

Duration: 60 Minutes

Who is affected:
All of our customers at the datacenter in Norway

Planned work:
During this maintenance window, we will perform a regular software upgrade on our second router and change some interface configurations for future expansions.

What to expect:
This will be a minor impact, we will remove the routing via this router, to reduce a possible impact for our customers. You might experience some packet loss and increase of latency during this time window. This will only affect external connections, all internal traffic is unaffected.

We apologise for any inconvenience this may cause you.
Posted on Jun 07, 2023 - 09:05 UTC
Norway-KRS-1: Scheduled backbone maintenance 04.07.2023 11:00 UTC Jul 4, 2023 11:00-13:00 UTC
Maintenance window: 04.07.2023 11:00 - 13:00 UTC

Duration: 60 Minutes

Who is affected:
All of our customers at the datacenter in Norway

Planned work:
During this maintenance window, we will perform a regular software upgrade on our first router and change some interface configurations for future expansions.

What to expect:
This will be a minor impact, we will remove the routing via this router, to reduce a possible impact for our customers. You might experience some packet loss and increase of latency during this time window. This will only affect external connections, all internal traffic is unaffected.

We apologise for any inconvenience this may cause you.
Posted on Jun 07, 2023 - 09:06 UTC
Past Incidents
Jun 8, 2023

No incidents reported today.

Jun 7, 2023

No incidents reported.

Jun 6, 2023

No incidents reported.

Jun 5, 2023

No incidents reported.

Jun 4, 2023

No incidents reported.

Jun 3, 2023

No incidents reported.

Jun 2, 2023

No incidents reported.

Jun 1, 2023
Network maintenance in Iceland Datacenter on 2023-06-01 at 01:00 UTC
Completed - The scheduled maintenance has been completed.
Jun 1, 05:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 1, 01:00 UTC
Scheduled - Our supplier NOVA is going to perform maintenance on our connection to the Reykjavik internet exchange. During this period there will be connectivity lose for up to 10 minutes. Please expect the increase in round trip time (RTT) and some packet loss. Connections will be rerouted automatically with other peerings and upstreams.
May 30, 09:22 UTC
May 31, 2023

No incidents reported.

May 30, 2023

No incidents reported.

May 29, 2023

No incidents reported.

May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023

No incidents reported.

May 25, 2023

No incidents reported.

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