Outage in Iceland – Datacenter
Incident Report for Genesis Cloud
Resolved
This incident has been resolved.
Posted Jul 23, 2024 - 09:47 UTC
Update
We are continuing to monitor for any further issues.
Posted Jul 19, 2024 - 11:31 UTC
Update
We are continuing to monitor for any further issues.
Posted Jul 18, 2024 - 10:41 UTC
Monitoring
A fix has been implemented, we are currently monitoring.
Posted Jul 17, 2024 - 23:31 UTC
Update
We are continuing to work on a fix for this issue.
Posted Jul 17, 2024 - 13:49 UTC
Identified
The issue has been identified to be failed a network device. We are currently working on a fix.
Posted Jul 17, 2024 - 11:54 UTC
Investigating
We are currently investigating issue.
Posted Jul 17, 2024 - 10:25 UTC
This incident affected: ARC-IS-HAF-1 - Iceland Datacenter (ARC-IS-HAF-1: CPU Hosts, ARC-IS-HAF-1: GPU Hosts, ARC-IS-HAF-1: Network Connections).
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